FAQ

OnBase Frequently Asked Questions

OnBase - Basic Workflow Overview
ONBASE WORKFLOW OVERVIEW I. Overview of OnBase Windows What is OnBase workflow? Simply stated, OnBase workflow is a tool that brings certain C...
Mon, 18 Jul, 2016 at 1:48 PM
OnBase - Adding Reviewer/Senior Reviewer and Reviewed Date/Senior Reviewed Date
The ECM Team has developed two ways for Auditors and their Senior Auditors to note that they have reviewed a document and the date it was reviewed. The fi...
Mon, 18 Jul, 2016 at 2:03 PM
OnBase - How to Change Your Document View
The following instructions will show you how to customize how you view documents in your OnBase Client. By default, whenever a document is opened ...
Mon, 18 Jul, 2016 at 2:11 PM
OnBase - How to Import Documents Into OnBase
HOW TO DRAG AND DROP DOCUMENTS INTO ONBASE The following instructions are provided for dragging and dropping or “importing” documents that are saved e...
Mon, 18 Jul, 2016 at 2:27 PM
OnBase - Forwarding and Receiving Forwarded Documents
I. FORWARDING A DOCUMENT TO ANOTHER ONBASE USER USING INTERNAL ONBASE MAIL  Instead of printing an OnBase document and physically handing the document ...
Mon, 18 Jul, 2016 at 3:12 PM
OnBase - How to Search for Documents using Candidate ID or Candidate Name
To retrieve a Draft Audit Report or Draft Audit Report Response for a specific candidate in OnBase you will be required to either (1) enter that candidate...
Mon, 18 Jul, 2016 at 3:35 PM
OnBase - How to Send a Work Folder Document to the Document Re-Index Request Workflow
A. Overview  It is now possible for Audit to send documents that appear in certain workflow work folders to be sent to the Document Re-index Request wo...
Mon, 18 Jul, 2016 at 3:53 PM
OnBase - Sending a Link to OnBase Documents
The ECM team has created the technology that will allow a user to send multiple documents to another user through DocPop and Outlook. This feature creates...
Tue, 19 Jul, 2016 at 10:33 AM
OnBase - How to Staple Documents Together
A “Staple” is a type of OnBase note which allows OnBase users to relate and attach documents to each other in OnBase . For example, you can staple a depos...
Tue, 19 Jul, 2016 at 10:39 AM
OnBase - How to Use the DAR/Inadequate DAR Ltr Response Custom Query to Retrieve A Campaign’s DAR/Inadequate DAR Ltr Response as Submitted
The DAR/Inadequate DAR Ltr Response Custom Query will allow Audit to retrieve a campaign’s DAR Response package in the exact same order in which it was...
Tue, 19 Jul, 2016 at 10:55 AM